For students — weekly classes

Weekly class dates are announced at the start of each term. At least two tiers of booking are usually offered — for example, drop-in rates and full term rates. Term rates are excellent value, so that a student who commits to a term will still receive better value even if a class is missed. The fees on the website apply to all students equally.

Extraordinary situations, such as injury or illness that prevents a student from completing a term, are handled case by case, normally within 3 months of the issue arising. Please contact Pam.

For clients — events, retreats, talks and workshops

I am honoured to be invited to lead wellness events, retreats, talks, and workshops. This policy is made in good faith and in the interest of clear, fair practice for both parties. It is reviewed periodically and any changes will be communicated to clients.

Deposit
A non-refundable deposit of 25% is required to secure a booking. This confirms the date and covers preparation time regardless of whether the event proceeds.

Cancellation of the remaining balance

• More than 12 weeks ahead — no further charge
• 4–12 weeks ahead — 50% of remaining balance
• 1–4 weeks ahead — 75% of remaining balance
• Within 7 days — 100% of remaining balance

Postponements
Postponements are normally treated as cancellations and subject to the same policy. Where a postponement is agreed well in advance and rescheduled within a reasonable timeframe, exceptions may be considered at my discretion.

For private sessions

Bookings and payments must be made at least 3 days ahead, online here or via Revolut or PayPal.

No refund is offered if a session is cancelled less than 48 hours ahead.

If a series of sessions is booked, this policy applies to each individual session. One-to-one sessions are bespoke and require preparation each time.

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Thank you for your understanding. Please get in touch with any questions.