Cancellation policy – for students

Weekly class dates are announced at the start of each term. At least two tiers of booking are usually offered (for example, drop in rates and full term rates). Term rates are excellent value so that a student who commits to a term will still receive better value even if a class is missed.

Personal holidays or days missed for other reasons during a term are the student’s responsibility. In the interest of fairness, the fees stated on the website apply to all.

Extraordinary situations, such as injury or illness that precludes a student finishing a term, are handled case by case, within a reasonable time frame. Normally this means within 3 months of the issue occurring. Please contact Pam.

Cancellation policy – for clients

I am honored to be invited to lead wellness events, retreats, talks, and workshops. Occasionally these gatherings do not go ahead. This cancellation policy is made in good faith and with the intention of upholding the integrity and best practices from a business perspective.

Cancellations made 4 weeks ahead of the event – 25% charge

Cancellations made 1 – 3 weeks prior to the event – 50% charge

Cancellations between 3 and 7 days – 75% charge

Cancellations made within 3 days of event – 100% charge

Postponements – normally a postponement will be treated as a cancellation and are subject to the same policy as a cancellation.

This policy is subject to change without notice.

Cancellation policy – for private sessions

Bookings & payments must be made at least 3 days ahead (online here or via Revolut or Paypal).

No refund is offered if the appointment is cancelled less than 48 hours ahead.

If a series of bookings is made, the cancellation policy applies to each session. This is due to the nature of one to one sessions, which are bespoke and require preparation each time.

Thank you for your understanding. Please get in touch with any questions.